Account control

Delete your CrewBolt account and associated data

You do not need to reinstall the CrewBolt app to request account deletion. Use the email process below to submit a deletion request.

Public deletion resourceCrewBolt · Ruthman Technologies Corp.

1. Submit an account deletion request

Email CrewBolt using the button below. Use the subject line “CrewBolt Account Deletion Request.”

This webpage is provided for CrewBolt users who no longer have the app installed or cannot access the in-app deletion option.

2. What to include

Include enough information for us to identify and verify the correct account:

  • The email address or phone number associated with the CrewBolt account.
  • Your account type: Worker or Contractor/Client.
  • A clear statement that you want your CrewBolt account and associated data deleted.
Recommended wording: “I want my CrewBolt account and associated data deleted.”

3. Information we delete or anonymize

After verifying and processing a valid request, data associated with the account will be deleted or anonymized where legally and operationally permitted. This may include:

  • Account profile information and profile photo.
  • Worker or contractor/client profile information.
  • Worker trades, services, languages, and other profile fields.
  • Uploaded worker documents when deletion is legally and operationally permitted.
  • Job applications, marketplace activity, project activity, messages, and notifications where deletion or anonymization is permitted and does not undermine legitimate records of another user’s transaction.
  • Uploaded proof photos or videos where deletion is legally and operationally permitted.
  • Device tokens and other account-linked app data that is no longer necessary.

4. Information that may be retained

Some records may need to be retained after account deletion when reasonably necessary for legitimate purposes. Examples include:

  • Payment and payout records.
  • Stripe transaction and payment identifiers or records.
  • Invoices, tax, accounting, chargeback, refund, dispute, and audit records.
  • Fraud-prevention, security, abuse-investigation, safety, and legal records.
  • Records needed to enforce our Terms or establish, exercise, or defend legal claims.
  • Information required by applicable law or regulatory obligations.
  • Backup copies that remain for a limited period until they are overwritten or deleted in the normal backup cycle.

Any retained information will remain subject to applicable privacy and security obligations and will not be kept longer than reasonably necessary for the applicable purpose.

5. Verification and processing

We may ask for reasonable information to verify that the requester controls the CrewBolt account before deleting it. This helps prevent unauthorized deletion requests. Once verified, we will process the request within a reasonable period consistent with applicable law, operational requirements, and legitimate retention obligations.

Account deletion is intended to be permanent. After deletion is completed, the account and deleted data may not be recoverable.

6. Questions about deletion

For questions about account deletion or privacy, email privacy@crewboltapp.com. CrewBolt is operated by Ruthman Technologies Corp., Florida, United States.

You can also review the CrewBolt Privacy Policy for more information about retention and data handling.